Apex Webmail Spam Filtering Setup and Use

Please follow the following instructions to set up spam filtering for your Apex Webmail account.

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1. While logged in to your Webmail account, click on the "Settings" button in the upper right corner.

2. Click on the "Spam" tab.

3. In the left pane, select "General Settings". We recommend setting "Subject tag" to blank (empty), as shown below. When finished, click on the "Save" button to save your changes.

4. In the left pane click "Bayes Settings". Set the following options then click Save to save the settings:

  • Use Bayesian style classifier : Checked
  • Use Bayesian rules : Checked
  • Use Bayes auto learn : Unchecked

5. Click on the "Filters" tab.

6. Click on the Plus Sign in the lower left corner of the screen.

7. Near the center if the screen, enter in the options as shown below, and click Save to save your changes.

8. This completes the initial setup. When new messages arrive to your mailbox and are detected as spam, they will be moved to the "Junk" folder. This folder will show up as "Spam" if you are checking your mail from another program or device.

 

Using the spam filtering feature

1. If you receive messages that are not marked as spam and are left in your Inbox, select the message and click on the "Mark as Junk" button in the toolbar.

This will tell the spam detecting engine to mark similar messages to it as spam in the future, and the message will be moved to the Junk folder. The more messages you mark as junk, the more accurate the spam filtering engine will work.

2. Be sure to check the "Junk" folder (or "Spam" folder if in another program or device) for any messages that may be falsely marked as spam. If there are any messages that are falsely detected as spam, simply highlight the message in the list, and click on the "Mark as Not Junk" button in the toolbar.

3. You may also force emails received from certain email addresses to never get marked as spam. To do this, follow these steps:

  • Go to the Spam Settings: (Click the Settings button in the upper right corner, then the Spam tab).
  • In the left pane, click on "Address Rules".
  • Use the drop-down menu to select "Accept Mail From", enter in the email address, and click "Add Rule". Adding this to the list will ensure messages from the specified address will not be marked as spam.
  • You may also click "Import" to automatically import all email addresses from your Address Book, which will automatically add them as "Accept Mail From".
  • Click "Save" to save your changes.

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