Automatic
FAQ System
Take
all of the painful work and time away from building
your own FAQ. FAQ (Frequently Asked Questions)
lists are very popular systems for keeping track
of questions and answers in an organized fashion
for later reference. Keeping track all of these
questions and answers is a huge task in itself.
The Automatic FAQ System handles most of the work
involved in maintaining a complex FAQ, for just
about any subject imagineable. It builds the FAQ
automatically as questions are submitted by users,
and as they are answered by others. The system
is designed so that a moderator can oversee and
make any changes necessary as questions and answers
are added to the FAQ. This system makes it very
efficient to maintain even the most complex of
FAQ lists. Some of the main features of this system
are:
- Anybody
with answers can submit them to the FAQ.
-
Anybody with corrections can make them to answers.
- The
moderator(s) can each keep a subset of the FAQ
organized, without validating answers.
- Permissions
can be set by the moderators.
- Support
for multiple moderators.
- Advanced
editing options for moderators.
- FAQs
in the system are composed of categories and
answers.
- Support
for subcategories.
- Categories
contain links to all of the answers to each
question.
- Support
for shortcuts (links) between categories and
content.
- Support
for URL links to websites.
- Display
of dates and the individuals that post content.
- Support
for plain text or HTML format.
-
Full
searching support of the entire FAQ.
- Support
for attachments (images, text files, etc.)
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